Consumers who are a customer of another provider should check their services and charges.ДЇor ease of comparison Ofcom has used a generic name and description for each of the services offered by the communications providers listed. When choosing a provider consumers should also consider them and check their provision of the relevant services and the charges. There are other communications providers offering the same or similar services. The CPs shown above are those with a relevant market share above 1% or with a universal service obligation to ensure that basic fixed line telecoms services are available at an affordable price to citizens across the UK (BT and KC). Sky Talk Shield (for Sky Talk customers - free) Incoming Call blocking (Block selected numbers from getting through) 1ДЄnonymous Call Rejection (Stop calls from withheld or anonymous numbers)Д¬all Protect (Using network data and customersвЂ™ personal lists to divert nuisance calls, before they ring, into a junk mail box 1572).Д«T Call Protect (for BT customers - free) Standard 1571 voicemail (Listen to voicemail messages by dialling 1571)Д®nhanced 1571 voicemail (additional features such as remote access) Charges from the seven landline providers are set out below.Д¬aller Display (See who is calling you before you answer)ДЎ471 (Get the number of the last person who called) In other instances, monthly charges can apply and may vary depending on which package youвЂ™re signed up to. This includes features such as remote access, allowing you to listen to messages from a device other than your landline. Some providers also offer an enhanced voicemail service. Voicemail or 1571 (standard and enhanced services)ДЄ voicemail service allows you to screen certain calls and choose whether to return the call once youвЂ™ve listened to the message. Once the number has been obtained using 1471, you can call the number back and request not to be contacted in the future, or report the number to the relevant regulator. Where a nuisance call has been received, dialling 1471 immediately afterwards can help identify the number of the last caller (unless the caller has withheld their number). Scammers or some callers making unsolicited or nuisance marketing calls may try to hide their identity by withholding their number.ДЄnonymous call rejection allows you to block calls from people who withhold their number. Automated calls will never get through as they cannot respond to the initial screening. After doing this, calls from numbers on the star list will get through without screening, and calls from numbers on the block list will not get through without the customerвЂ™s phone ringingВ . When customers answer their phone, they will hear a recording of the callerвЂ™s name, and decide whether to add the caller to their вЂstar listвЂ™ or вЂblock listвЂ™. Once activated, the service screens all calls to the customersвЂ™ landline by asking callers to identify themselves. Sky Talk Shield is a free, network-based call-screening serviceВ available to Sky Talk customers. Customers can retrieve any messages left in the voicemail box at their convenience. These can include calls from BTвЂ™s blacklist of nuisance callers, calls from a blacklist created by the customer, and certain call types (such as withheld or international). Once activated, the service allows users to send certain calls to a junk voicemail box. Incoming call blocking services can help tackle nuisance or unwanted calls by preventing selected numbers from getting through.Д®xamples of these include: BT Call ProtectД«T Call Protect is a free, network-based call-filtering service available to BT residential customers. However, consumers using caller display to identify callers should be aware that the number presented may not be the actual number of the person calling, due to вЂ spoofingвЂ™, or the deliberate manipulation of telephone numbers without authorisation. Caller displayД¬aller display shows you the number presented by the person calling (if the number has not been withheld and you have a phone with a display), so you can choose whether to answer.Д¬aller display information is also important because it enables consumers to report nuisance calls to Ofcom and other regulators, and helps handsets and services that rely on the telephone number to help block and filter calls to work effectively. Phone companies offer a number of services that can help protect against nuisance calls.

Spoof call free